Quality is very important to us. This is why our systems and processes are all geared towards maintaining superior quality in all our services.

Human Resource
Our production team includes architects, engineers, CAD and software professionals possessing an in-depth understanding of international architectural and construction standards and practices. They apply their knowledge and skills to every project to deliver value added service to our clients.

Technology
We aim to deliver top quality service at minimum time. To achieve this, we use the latest technology. The use of such cutting-edge technology always keeps us ahead of others.

Training
Our global team of professionals are imparted in regular training on the latest technologies to keep them ahead in the competition.

Turnaround
Our global presence, with offices in different time zones and use of sophisticated technology ensure fast turnaround. This meets the business needs of our clients without any loss of time.

Quality Assurance Division
Our Quality Assurance Division is distinct from the production team and works independently. It is headed by an experienced professional whose experience of over 30 years in Quality Assurance has enriched us undoubtedly.

Internal Quality Procedures
We strictly adhere to the Quality Control standards as specified in the ISO 9001: 2000 guidelines. We have developed rigorous internal quality procedures based on ISO standards. The whole process is automated and the performance of each CAD professional and member of the QC team is recorded in the system. Statistical analysis of quality ratings is used for monitoring the performance of each individual and corrective steps including training requirements are determined.

Software Routines
Our experts have created several automated software routines and procedures to check the quality at every stage to ensure:

◊ Accuracy

◊ Completeness

◊ Conformation to specifications

◊ Aesthetics and Presentation

Acknowledgment
Nasscom, the premier trade body and the chamber of commerce of the IT-BPO industries in India, has thrice selected Pinnacle among the top 50 IT innovators.